Dropbox
Dropbox is a cloud storage and file-sharing service that keeps documents, photos and project files synced across devices and shared through links. It is mainly used for backing up files and passing large assets between teammates and clients.
#3 in Document & File ToolsCloud Storage & File SharingFree plan
Who it's for
Best for
Teams sharing large media or design files that need matching folder paths
Creators who send large media files and final project deliverables to clients
Not for
Teams that cannot risk missing files and need instant human support
Cost-conscious savers who need cheap bulk storage beyond a few terabytes
Free plan$0
Plus$11.99/mo
Standard$18/seat/mo
Advanced$30/seat/mo
Features
Large file transfers
Real-time syncing keeps shared work current, and transfers handle files up to 250GB so teams stay connected while collaborating.
AI platform integrations
Dropbox content connects to OpenAI, Anthropic, Google Gemini and Microsoft Copilot for summaries, search and shared links.
Synced team folders
Synced team folders keep every version current, and previews render more than 175 file types inside the app.
Version history and recovery
Version history and file recovery keep earlier copies of documents available after an accidental overwrite or deletion.
Security controls
Industry-leading encryption, tamper-proof documents, version history and recovery keep stored intellectual property protected.
What users say
Pros
- Files sync reliably across Mac, Windows, Linux and phones, where other cloud clients stalled and needed resetting.
- Linux, macOS and Windows all have a native client, which keeps a KeePass database synced across every machine.
- Restoring an overwritten file from an earlier saved copy is quick and has recovered lost edits.
- Phone photos upload straight into a desktop Dropbox folder, keeping an off-site copy of family pictures.
- Share links open and download cleanly at the other end, including viewer links to large media projects.
Cons
- Whole folders and files have vanished from accounts that were within their storage limit, with no warning.
- Cancelling takes several hidden pages, and yearly charges have continued after an account was thought closed.
- Reaching a person means a chatbot with no phone line, and tickets sit for days or months unanswered.
- Full-page upgrade modals and pop-up ads interrupt the web and desktop apps even on paid plans.
- The free tier keeps shrinking, and clearing files often leaves the account still flagged as over capacity.
- Large storage needs push into team plans priced far above what other providers charge for the same space.
A selection of the review sources we used:
Summarized from public user reviews and community discussions. View details
Global Traffic Rank
Top 1k
Alternatives
Rank#3 in category#1 in category#2 in category#6 in category
Free planYesYesYesYes
ProReliable sync, native Linux client, version history, working linksLink sharing, offsite backups, AI document access, app syncLocal copies while editing, sync on close, recoverable after loginCustom domain email, family sharing, aliases, web photo download
Better forAnnotating stored PDFs directly in the app without requiring an external editorHosting custom domain email alongside cloud storage for personal or team mail
Weaker atSyncing natively on Linux desktops, lacking an official desktop client for LinuxCross-platform syncing, lacking native clients for Android and Linux systems