DocuSign
Docusign is an electronic signature platform that sends, signs and tracks agreements online. It is mainly used to collect legally binding signatures on contracts without printing or mailing paperwork.
#15 in Document & File ToolsE-Signature SoftwareNo free plan
Who it's for
Best for
Businesses collecting legally binding signatures with full agreement tracking
Home buyers and renters signing offers and leases from another city
Not for
- Companies with years of archived agreements that cannot risk templates being wiped
Buyers needing clear renewal reminders and simple self-service cancellation
Free planNo
Personal$15/mo
Standard$45/seat/mo
Business Pro$65/seat/mo
Features
Send, sign and track documents
Documents go out for signature from almost any device, with collaborative commenting, shared templates and delivery through email, text or WhatsApp.
AI agreement analysis
Agreement Manager turns signed agreements into data-rich assets so teams can find, analyze and act on contract terms and reduce risk.
No-code workflow builder
Workflow Builder creates customized workflows that automate and accelerate the various steps in agreement processes without any coding.
Developer APIs and tools
Developer tools, MCP servers and APIs support integration with existing systems and scale agreement processes into existing AI tools.
Contract lifecycle management
CLM tools aim to accelerate cycle times, maximize agreement value and remove unnecessary contractual risk across the agreement lifecycle.
What users say
Pros
- Signing works from a phone or laptop at any hour, including a house offer sent mid-flight and medical forms at midnight.
- Completes lease agreements and routine paperwork online without ever having to print, scan, or mail pages.
- Handles routine agreement signatures consistently enough to stay in continuous use for years without needing a replacement.
- Support corrects account billing disputes and issues direct card refunds.
Cons
- Templates and completed agreements have disappeared from accounts, with no backup available to restore them.
- Annual renewals are charged automatically without reminders, and refunds are refused after the charge.
- Cancelling or downgrading takes weeks of back-and-forth and repeated chasing to complete.
- Sending one contract can take hours of confusion, with no clear sign it actually went out.
- Chat requests loop through a bot and emails often go unanswered for days at a time.
- Signing fails in Firefox and DuckDuckGo, forcing a switch to Chrome to open documents.
A selection of the review sources we used:
Summarized from public user reviews and community discussions. View details
Global Traffic Rank
Top 50k
Alternatives
Rank#15 in category#8 in category#11 in category#12 in category
Free planNoYesYesNo
ProSign anywhere, everyday paperwork, business staple, refund fixFast sends, no-account signing, low price, solid APILink sharing, multi-signer tracking, permissions, browser editingQuick sending, easy signing, audit trails, fast API setup
Better forAutomatically saving signed agreements directly into Dropbox folders.
Weaker atCustomizing complex multi-step approval workflows.