ToolFlock

Close

Close is a sales CRM that combines calling, email, SMS, pipeline management, reporting and an AI sales agent in one platform. It is built for outbound sales teams that want to reach more leads, follow up faster and keep every conversation on the record.

#29 in Business & Finance ToolsCRM SoftwareNo free plan

Who it's for

Best for

  • Outbound sales teams that work by phone, email and SMS all day
  • Small sales teams replacing a general-purpose CRM

Not for

  • Teams that want a simple spreadsheet-style table for click-to-call work
  • Buyers who want a flat bill with no usage-based extras

Pricing

Free planNo
Solo$19/seat/mo
Essentials$49/seat/mo
Growth$109/seat/mo
Scale$149/seat/mo

Features

  • Calling, email and SMS built in

    Close keeps calling, email and SMS inside the CRM, so every call, text and email is already part of the contact record.

  • Chloe AI sales agent

    Chloe is an AI sales agent built into Close that calls leads, qualifies prospects in conversation and can book meetings while updating the CRM automatically.

  • Prioritized pipeline view

    Deals appear by stage and value in a pipeline view, with a suggested next step on each one to show which deal to move.

  • AI Notes on calls

    Close captures what is said on every call and meeting, so details such as a budget freeze land on the record without manual typing.

  • Agents and workflows

    Agents can draft follow-ups, review lost-deal reasons or update lead fields, and workflows can send the first email or text to a new lead.

What users say

Pros

  • Calling, email and SMS sit together in one CRM, removing the need to switch between separate tools.
  • Moving an existing contact database and workflow onto Close went live in days rather than months.
  • Contact management is well built, and email and event tracking run efficiently.

Cons

  • The interface is overloaded, and there is no simple CRM table for clicking through and calling.
  • The final bill can land far above the plan price once add-on charges are added.
  • An account can be locked without warning, cutting off the entire lead database.

A selection of the review sources we used:

Summarized from public user reviews and community discussions. View details

Global Traffic Rank

Top 1M

Alternatives

CloseFreshsalesZoho CRMHubSpot
Rank#29 in category#4 in category#5 in category#13 in category
Free planNoNoYesYes
ProOne place for calls and email, quick setup, clear reportingWorkflow automation, lead routing, activity history, custom stagesCentral records, workflow automation, low cost, deep customizationAI-ready data, best of the CRMs tried, cheaper than Salesforce
Better forStarting on a free tier and connecting marketing campaigns and customer service to the sales CRM.
Weaker atRunning high-velocity outbound calling and SMS sequences with a built-in power dialer.Running high-volume outbound phone and SMS outreach with built-in power and predictive dialers.