Box
Box is a cloud content management and file sharing platform that businesses use to store, share and collaborate on documents with security and compliance controls. It also brings AI search, document extraction and workflow automation to enterprise content.
#19 in Document & File ToolsCloud Storage & File SharingFree plan
Who it's for
Best for
Businesses sharing sensitive files with outside clients
Enterprises needing strict compliance and automated document workflows
Not for
Small firms that need fast, human support on a low-priced plan
Teams on tight budgets looking for basic storage without pricey add-ons
Features
Box AI with leading models
Box AI calls on leading models from OpenAI, Anthropic and Google to produce real-time summaries, deep analysis and smart recommendations on stored content.
Custom extraction agents
Customized extraction agents pull structured data from contracts, bank statements and handwritten bills of lading, automating document processing at scale.
Drag-and-drop workflow builder
A drag-and-drop builder designs and deploys workflows, with agents handling tasks such as loan processing, employee onboarding and vendor onboarding.
Security and compliance controls
Deep learning-based malware detection, automated classification, granular access controls and compliance tools address GDPR, HIPAA and FINRA requirements.
E-signatures inside the content
E-signature workflows sign, approve and track documents inside Box, with automated requests and follow-ups so nothing falls through.
What users say
Pros
- External sharing with clients stays secure, with granular folder permissions and upload-only links.
- Command line access through RClone imports whole company file sets from a terminal.
- AI search reads messy handwriting on scanned paper forms and still returns the right document.
- Comment history and version tracking prevent work from continuing on an outdated draft.
- Large files and heavy spreadsheets move through Box without the size limits of email attachments.
Cons
- Moving folders out of Box copied empty files instead of content, and no previous version was saved.
- Locked-out accounts wait days for support, and the ticket form sits behind the login that is broken.
- Cancelled accounts get charged again, and refund requests are refused.
- Box costs more than comparable storage, and governance features need paid add-on licences.
- Leaving a comment on a document is confusing enough that a video walkthrough was made.
- Box Drive's cache filled a 4TB local drive, and moving the cache location did not work.
A selection of the review sources we used:
Summarized from public user reviews and community discussions. View details
Global Traffic Rank
Top 500k
Alternatives
Rank#19 in category#1 in category#2 in category#3 in category
Free planYesYesYesYes
ProSecure client sharing, upload-only links, CLI imports, AI searchLink sharing, offsite backups, AI document access, app syncLocal copies while editing, sync on close, recoverable after loginReliable sync, native Linux client, version history, working links