Factorial
Factorial is a cloud HR platform that connects HR, payroll, time tracking, recruitment and finance processes in one place. It is mainly used by small and mid-sized companies to run day-to-day HR admin and payroll workflows.
#23 in Business & Finance ToolsHR SoftwareNo free plan
Who it's for
Best for
HR teams at growing small firms centralising payroll, time off and documents
Multi-site retail managers standardising onboarding across stores
Not for
Organisations needing complex pay differentials in time-clock rules- Companies that need fast replies when the platform breaks
Free planNo
Factorial Core$8/seat/mo
Features
AI business assistant
The assistant already knows company policies and data, analyses figures and creates reports without needing extra context.
Connected HR, finance and IT
HR, payroll, time and shifts, talent, finance and IT processes run in one place instead of separate tools and spreadsheets.
HR and payroll agents
Agents prepare company policies, contracts, payroll and signed documents so the HR team only reviews and approves each item.
Modules for each department
Employee directory, payslip distribution, custom notifications and fillable PDFs form the core module, with time, talent, finance and IT modules added on top.
Secure, EU-compliant system
The platform runs on a secure and EU-compliant system, keeping company and employee data inside the same environment.
What users say
Pros
- Onboarding workflows push tasks to each store manager automatically, so every new hire follows the same procedures.
- Clocking in from the mobile app works anywhere, which suits remote and field-based crews.
- CV screening and candidate pipelines stay in one place, keeping hiring organised from first application through onboarding.
- Review cycles, feedback collection and progress tracking stay structured, so performance conversations run consistently across managers.
- Salary and compensation details sit in one place, cutting the back-and-forth with an external accounting firm over payroll.
- Dedicated account check-ins follow up on onboarding progress and sort out configuration issues as they come up.
Cons
- A locked-out account sat unanswered for nearly a week, and messages about errors went without effective replies.
- Pay differentials and unusual shift rules cannot be set up in the time clock, blocking hospital-style schedules.
- Getting data out for reports takes more work than expected, and average hours for hourly staff must be calculated outside the tool.
- Subscription prices have doubled at renewal without prior notice or consent.
- Adapting existing company workflows into the system takes heavy manual configuration, and added menus make daily navigation overwhelming.
A selection of the review sources we used:
Summarized from public user reviews and community discussions. View details
Global Traffic Rank
Top 1M
Alternatives
Rank#23 in category#14 in category#17 in category#22 in category
Free planNoNoNoNo
ProOnboarding, mobile clock-in, hiring, reviews, payroll dataCentral HR data, clean layout, smooth rollout, fast fixesClear self-service, central records, deep customizationSolid reviews and comp, customizable, AI agent, low admin
Better forMid-market headcount and financial scenario planning with granular API permissionsRunning tailored performance calibration, succession planning, and weekly 1:1 habits
Weaker atAutomating candidate recruitment pipelines without manual updates and duplicate data entryCentralizing core HRIS records, time tracking, shift schedules, and payroll in one platform