BambooHR
BambooHR is an HR platform that combines employee records, hiring and onboarding, time off, payroll and benefits in one system. HR teams use it to keep staff data organised and let employees manage their own records and requests.
#28 in Business & Finance ToolsHR SoftwareNo free plan
Who it's for
Best for
HR teams at small companies running payroll, benefits and records in one system
Employees who check their own PTO balances, documents and colleague details
Not for
Teams that need deep API access into their own internal tools- HR teams wanting custom performance-review formats and flexible workflows
Features
Hiring & Onboarding
Applicant tracking, candidate experience tools and onboarding tasks cover recruiting through a new hire's first days.
HR Data & Reporting
Employee records, automated reporting, a mobile app and in-depth analytics keep core staff data in one place.
Payroll, Time & Benefits
Time tracking, multi-rate pay, time-off requests, benefits enrollment and payroll automation run from a single platform.
Employee Experience & Performance
Feedback gathering, employee satisfaction surveys, performance growth and recognition sit inside the same system as employee records.
Compensation Planning
Salary bands, benchmarking data, streamlined approvals and total rewards communication sit within one platform.
What users say
Pros
- PTO balances, org chart details and colleague birthdays are easy to look up in a clean interface.
- Time-off requests, approvals and PTO history sit in one place, so overlapping leave stays visible.
- Employee records, salary history and documents sit in one structured database instead of scattered spreadsheets.
- Setup help during implementation is quick, willing and gets a new account running without much friction.
Cons
- Reaching a live agent takes days of waiting, long phone holds and repeated follow-ups before anything resolves.
- Customization is thin, so performance reviews and workflows cannot be shaped around how a company already works.
- New accounts get video training, with hands-on help steered toward extra paid consulting packages.
- No self-service cancellation exists, and invoices kept arriving after written notice of cancellation.
- Purchased time clocks never worked from day one and the vendor would not take them back.
- API connections to in-house software are limited and fall well short of what was described.
A selection of the review sources we used:
Summarized from public user reviews and community discussions. View details
Global Traffic Rank
Top 500k
Alternatives
Rank#28 in category#14 in category#17 in category#22 in category
Free planNoNoNoNo
ProClean interface, self-service records, PTO history, quick setupCentral HR data, clean layout, smooth rollout, fast fixesClear self-service, central records, deep customizationSolid reviews and comp, customizable, AI agent, low admin
Better forConnecting internal tools via an open API with granular permissions and automating location-specific workflows.Customizing performance review cycles, cascading OKRs and weekly 1:1 agendas with calibration and pulse surveys.
Weaker atAutomating applicant tracking without manual updates or duplicate data entry as hiring grows.