Make
Make is a workflow automation platform that connects apps, data sources and AI models on a visual canvas. Teams use it to build multi-step scenarios and AI agents that run business processes automatically.
#31 in Productivity ToolsWorkflow AutomationFree plan
Who it's for
Best for
Operations teams automating multi-step workflows across CRMs, forms and APIs
Small businesses wiring email, spreadsheets and AI models into one flow
Not for
- Teams that need a live automation working in a day without technical help
- Ops leads who need fast human help when a production flow breaks
Features
Visual workflow builder
Workflows are built by prompting, dragging and dropping modules, or through MCP from an AI chat tool.
AI agents
Agents are given goals, tools and limits, and the reasoning behind each run stays visible in the platform.
MCP server
Automations can be built and run from Claude, ChatGPT or Gemini through the MCP server connection.
Custom code
JavaScript or Python blocks can be added inside a scenario when the native modules are not enough.
App integrations
More than 3,500 apps connect out of the box, and custom integrations can be added for anything with an API.
What users say
Pros
- One trigger fires a multi-step scenario that runs its branches in parallel and finishes the sequence in seconds.
- AI models and chat tools are chained into task-specific agents that tag and sequence work automatically.
- Accidental annual renewals and billing errors are refunded after a quick message, even outside the usual policy.
Cons
- A first scenario can take days of trial and error, with module behaviour only learned by experimenting.
- Scenarios that ran correctly for months stop working, and platform updates break existing setups.
- The editor loads slowly and lags, adding friction to every build and debugging session.
- Reaching a human about a broken scenario is close to impossible, with tickets pointed at old docs.
- Credits run out in the middle of building, leaving a choice between paying more and stopping.
A selection of the review sources we used:
Summarized from public user reviews and community discussions. View details
Global Traffic Rank
Top 50k
Alternatives
Rank#31 in category#14 in category#25 in category#26 in category
Free planYesYesYesYes
ProParallel runs, AI agent chaining, quick billing refundsVisual debugging, cheap self-hosting, reliable unattended runsFast setup, visual builder, custom connectors, strong supportFast two-app connections, internal tools built on it